Frequently Asked Questions

You don't need to lift a finger! It's helpful to have your area clear for our workers to load your items safely, and for insurance reasons we can't allow for any outside assistance when loading or packing our truck. Our full service removal covers any part of your property, from crawl spaces and attics to hillsides, stairs, and storage units.

Unfortunately, as a contracted service provider, none of what we are able to take can be done for free. We do, however, understand the budget demands of living and working in San Diego. Our promise to you is that we will work with you to determine the best possible rate for your needs.

You should choose Impact Environmental Company because we deliver outstanding service, we're a locally owned and operated business, we recycle or donate nearly 80% of what we collect, and we ensure your experience is terrific. The size of our company means we are uniquely positioned to respond to jobs quickly and comprehensively. Plus, we're accessible. The hallmark for any good company is whether a true employee can be reached to answer questions day or night. When we say your satisfaction is guaranteed, we make sure of it.

We rate all our pick-ups by the total volume of what you have. That includes size, weight, and the logistics of removal. We will only provide a price on site for our jobs because we want to make sure we fully understand your needs. There is no standard as every job is different. For a general idea of what our pricing entails, see our pricing menu on this website.

YES. We operate two facilities in East County that are privately managed. After every job we unload, sort, and store materials in their respective areas. Donatable furniture is dropped off at a local charity (some of our favorites include Goodwill, Salvation Army, Habitat for Humanity Restore, DAV, Father Joes, or AmVets). Wood and green waste get processed at Inland Pacific Resource Recovery. Metal gets transported to All Ways Metal Recycling. Electronic waste is picked up by San Diego E-Waste. Mattresses and Box Springs are loaded onto a trailer as part of the Mattress Recycling Council. We typically recycle or donate nearly 80% of what we collect.

Our primary operations include full service junk removal and demolition. We do not provide moving services or landscaping services, and we do not remove vehicles, boats or trailers that possess a VIN. That being said, if you are in need of these services, we are connected to a network of reputable, highly-rated companies and can provide information upon request. For larger jobs, we will collaborate with our partners to ensure every need is taken care of: it's our goal to completely handle whatever your request may be.

Our operations include sorting and storing every collection we make to maximize recycling and donations at two facilities in East County. That being said, we don't have the capacity to accept drop-offs at these locations at this time. The only exception is mattresses and box springs, which can be dropped off for free at our Broadway location without an appointment between the hours of 10AM and 3PM Monday through Friday.

We cannot accept paint, chemicals, hazardous materials, treated wood, batteries, flammable liquids, fluorescent bulbs, or any items with bed bugs.

We accept all major credit or debit cards, cash, checks, and offer financing for jobs over $500.